Find us on G-Cloud
RMS Single Point of Access on G-Cloud 15
Our service is listed on the Digital Marketplace as RMS Single Point of Access (SPOA), from Referral Management Services Limited.
- Framework: G-Cloud 15
- Service ID: 815017863139413
- Category: Cloud software
Why buy through G-Cloud
G-Cloud is the Crown Commercial Service framework for buying cloud software, hosting and support. It gives public sector buyers a ready-made, compliant route to market.
-
A compliant route to market
The framework has already been competitively procured, so you can award a contract through it without running a full tender of your own.
-
Quicker to buy
Search, shortlist and award: buying through a framework typically takes weeks rather than the months a full procurement can take.
-
Standard terms
Contracts use the framework's standard call-off terms, already agreed between Crown Commercial Service and suppliers, so there is less to negotiate.
-
Published, capped prices
Suppliers publish their prices on the listing, and those are the most you can be charged. Lower prices can be agreed when you call off.
-
Assured suppliers
Suppliers must meet the framework's requirements to be listed, and each listing sets out the service's security, support and data handling.
-
Clear exit arrangements
Every listing explains how your data is returned and how the service is handed over at the end of the contract.
Your organisation's procurement team will know any local rules for buying through frameworks. We're happy to help them with the information they need.
How buying through G-Cloud works
- Set out what you need, including the pathways, organisations and integrations involved.
- Search the Digital Marketplace using keywords and filters that describe your requirement, and save your search.
- Compare and shortlist the services that meet your needs, using their listings, service definitions and prices.
- Award a call-off contract to the service that offers the best value, using the framework's standard terms.
- Mobilise: we agree the onboarding plan with you, configure pathways, test and train users before go-live.
What the service covers
RMS Single Point of Access brings together referral management, clinical triage, appointment booking, Advice and Guidance, patient-initiated follow-up (PIFU) and patient navigation in one cloud platform, across dental, optical and wider care pathways.
It can be bought as a full solution, or module by module, so you can adopt what you need when you need it.
- Integrations
e-Referral Service (eRS), Summary Care Record, PDS (Spine), NHSmail, and PACS imaging
- Network
Connected to the Health and Social Care Network (HSCN)
- For commissioners
Real-time referral and pathway tracking, and standard dashboards and reporting
Pricing
A fixed monthly Platform Fee, plus Activity Fees for the modules you use, charged by referral, patient interaction or site.
The Platform Fee covers hosting, operations, updates, service management and support, and standard dashboards and reporting. One Platform Fee applies per contracting organisation, whatever combination of modules you use.
| Item | How it's charged | Price |
|---|---|---|
| Platform Fee | Per contracting organisation | £5,000 a month |
| RMS Referral Management | Per referral, by annual volume | £5.00 (first 25,000), £4.50, £4.00, then £3.50 above 75,000 |
| Clinical triage (optional add-on) | Per triaged referral | £3.50 |
| NAVIGATR Patient Navigation | Per patient interaction, by annual volume | £5.00 (first 25,000), £4.50, £4.00, then £3.50 above 75,000 |
| ADVISR Advice and Guidance | Per site (primary care or hospital) | £125 a month |
| Capacitee Capacity Management | Per site | £195 a month for NHS 111; £125 for other sites |
| PIFU | Per site | £125 a month |
Implementation and onboarding are scoped at call-off, depending on the pathways, organisations, integrations and training involved. Lower prices can be agreed at call-off for committed volumes or contract terms, or for buying several modules together; any discount we agree is open to other buyers who meet the same criteria.
Assurance
- Information security
ISO/IEC 27001 certified (by Alcumus ISOQAR), covering every part of the service
- Support
Standard support is included: service desk, incident management and planned maintenance outside normal hours, with notice
- Accessibility
Support tools and documentation meet WCAG 2.2 AA
- Your data at exit
Returned in standard formats such as CSV, with help to move to a new supplier
Talk to us
G-Cloud enquiries
For questions about buying our services through G-Cloud, or for documents in an accessible format:
- Email hello@referral.solutions
- Phone 0113 493 1920