Capacitee can also be utilised by Accident & Emergency departments to book patients appointments directly into the primary care providers from a web-based solution
Benefits
Powerful Features
Real-Time Appointment Visibility
Offers live updates on appointment availability across any geographical footprint.
Direct Booking Capability
Allows helplines and hubs to book appointments instantly, improving response times.
Commissioned Slot Integration
Automatically populates recurring emergency slots, simplifying scheduling over extended periods.
Ad Hoc Availability Management
Enables practices to add extra appointment slots as needed, instantly available to booking teams.
Region-Specific Searches
Allows NHS teams to view availability across commissioned areas and perform searches based on area and travel time.
Efficient Booking Process
Streamlines the booking process to under 2 minutes per appointment.
“The
technology has been a key aspect of our successful dental access pilot. Patients benefit from
easier access to dental care by being booked directly into an appointment slot rather than
having to call round practices to make their own arrangements for treatment.
“It also enables us as commissioners to see the full patient pathway, from initial contact with
NHS 111 through to treatment. This information allows us to monitor performance and
understand the needs of our population, which will help drive efficiencies in how we plan and
deliver dental services that meet the needs of our local communities.”
David Barter
Deputy Director of Commissioning at NHS Mid and South Essex