Referral Management Services
RMSL’s Referral Management service, currently being utilised by both the Dental and Optical industries, provides a sophisticated solution for managing referrals in healthcare. Our service is designed to meet the needs of Integrated Care Boards across NHS England and Wales, offering a secure and efficient electronic referral process.
Benefits
Powerful Features
Dental Referral Management
Full-service solution including triage services, training platforms and waiting list management.
Generic Referral Management
Tailored platforms like OPERA for electronic eyecare referrals across primary and secondary care.
Optical Referrals
Specialised platform with rapid referral completion, data dashboards, high-quality image sharing and comprehensive clinical safety.
High-Quality Imaging
Integration with PACS for high-quality image sharing, including 3D OCT images; enhancing referral accuracy and patient care.
Directory of Service (DoS) Integration
Informed patient choices and efficient service allocation with an interactive DoS, including waiting times and service availability.
Assured Quality and Safety
Our solutions are ISO9001 and ISO27001 certified and comply with DCB 0129 and DCB 0160 standards, ensuring the highest level of quality and safety.
Compliances and Registrations
Optical Referral Management Service
Our optical referral management service is exclusively utilised by Primary Eyecare Services Limited in England. Referred to as ‘OPERA’, it is a perfect example of our ability to customise to our clients needs. OPERA is a specialised platform with rapid referral completion, data dashboards, high quality image sharing and comprehensive clinical safety.

"OPERA is a single, easy to use platform covering all providers and episodes of care including records, referrals and collaboration. It enables a revolution in collaboration allowing primary eye care practices to work more closely with hospital eye services – which will ultimately deliver better patient care"
Dharmesh Patel, Primary Eyecare Services CEO

